'My 1TB WD external hard drive is not working on my Windows 10 PC and I can do nothing to the drive since it fails to show up in This PC.
I've changed the USB port but it still not working.
I don't know what reasons have made the drive not responding, and neither I know any solutions. I've saved quite a lot of important files inside the drive. If you have any methods to fix my issue and make the WD external hard drive work again, please help me. Thank you.'

Though it's no longer a new problem that external hard drive fails to work or suddenly fail to show up in PC. But it's still a tough issue for ordinary users when their external hard drive, USB or SD card etc devices suddenly become unrecognized, not working or responding in PC. Here below, you'll find 1 quick fix and 4 methods to fix WD external hard drive not working issue. If your external hard drive or storage devices are having this issue, relax and just follow to get your problem fixed right here now.

I formatted a My Passport Ultra drive for the Mac, in order to archive a large number of photos (Win32 format kept failing on the file copy). Now I want to access those photos on a PC. I’ve downloaded various WD drivers and software, but can’t get Windows 7 to recognized the USB drive.

Quick fix WD external hard drive not showing up/unrecognized/responding error

1. Click Start > Type: devmgmt.msc in the Search box and hit Enter.
2. Open Device Manager > Expand Universal Serial Bus controllers.
3. Right-click on the USB Root Hub > Select Properties.
4. Go to Power Management and uncheck Allow the computer to turn off this device to save power.

After this, reboot PC and reconnect WD external hard drive to your PC, then you'll be able to use the drive again.
If this quick fix doesn't work, relax and just follow below-offered methods to repair not working WD external hard drive or devices now.

Fix WD external hard drive not recognized error

Here you have two methods to follow and fix WD external hard drive not recognized or undetectable error in Windows 10/8/7:

Method 1. Reboot PC into Safe Mode to make WD external hard drive recognizable

• Go to Setting > Update & security.
• Tab on Recovery > Advanced Startup > Restart now.
• PC will automatically boot into another Startup Settings screen.
• Press F4 to initiate PC reboot into Safe Mode.
• Then check whether the WD external hard disk can be detected or not.

Method 2. Change drive letter to make unrecognized WD external hard drive detectable

The other way is to change the drive letter with Disk Management tool so to make unrecognized or undetectable WD external hard drive to show up in PC:

• Right-click on This PC/My Computer > Select Manage.
• Go Disk Management > Find your external hard drive and right click it by choosing Change Drive Letter and Path..
• Assign the drive with a new letter that doesn't exist in your PC and mark the Partition as Active.
• Click OK.
• Restart PC and your External hard drive will show up and work again.

Fix WD external hard drive not working/responding issue

When WD external hard drive, USB or other brands of storage devices are not working or not responding to any operations in your PC, don't worry. You can follow below-offered methods to get problems fixed right now:

Method 1. Update WD external hard drive driver to make it work

1. Click on Start > Type: devmgmt.msc in Search to open Device Manager by hitting Enter.
2. Expand Universal Serial Bus controllers > Right-click every USB device found there and select Uninstall.
3. Then check out whether any devices show up as unrecognized or not:

• If WD external hard drive shows unrecognized, go to drivers tab and delete/uninstall the driver; Then check out whether the external hard drive shows up in My Computer/My PC or not.
• If it doesn't show up, reboot or restart PC;
• If it shows up but disappears later, repeat above steps and go to Disk Management, change the drive letter of your WD external hard drive and reconnect it to PC to let PC detect it again.

Method 2. Repair corrupted system files/bad sectors on not working WD external hard drive

Corrupted system files or bad sectors on WD external hard drive or other storage devices would block your device from working or responding in Windows PC.

Professional partition manager software from EaseUS will repair bad sectors and fix corrupted system files to make your WD external hard drive work again. Free download, install it and follow below guide steps to fix bad sectors and corrupted system files on your drive now:

Step 1: Open EaseUS Partition Master on your computer. Then locate the disk, right-click the partition you want to check, and choose 'Check File System'.

Step 2: In the Check File System window, keep the 'Try to fix errors if found' option selected and click 'Start'.

Step 3: The software will begin checking your partition file system on your disk. When it has completed, click 'Finish'.

Extra Tip: WD external hard drive recovery

After fixing not working external hard drive on your Windows PC, you may continue using it for storing fancy data again.
But if you lost files or valuable data on the drive, don't worry. Professional WD external hard drive recovery solution offered by EaseUS hard drive recovery software is what you exactly need. It will simply restore lost files from WD external hard drive within 3 simple steps on Windows 10/8/7 etc PC.
If you lost files after fixing WD external hard drive not working issue or cannot access saved data in your storage devices, just free download EaseUS hard drive recovery software and let it help now.

Jan 13,2020 • Filed to: Answer Hard Drive Problems • Proven solutions

• Overview of Western Digital My Passport Ultra
• Troubles of Western Digital My Passport Ultra Data Recovery
• Deleted/Lost Data from Western Digital My Passport Ultra
• Tips for Western Digital Hard Drive Data Recovery

Western Digital My Passport Ultra

When it comes to external hard drives, Western Digital My Passport Ultra is one of the most trusted and used names in the market. This hard drive comes with a range of features, including various memory variants to choose from, durable structure, 5-year warranty and a lot more. If you are planning to backup your data, or add to your PC’s storage without installing another expensive, hard drive in it, then the Western Digital My Passport Ultra is one of the best options that you have.

Troubles of Western Digital My Passport Ultra Data Recovery

Despite of how robust and trusted the Western Digital My Passport Ultra may be- it still is not a 100% safe solution for storing your files. For instance:

• Accidentally deleting or formatting the data in it
• Physical damage to the disk
• Removing it in the middle of a data transfer operation
• Virus attacks, Trojans, malware
• Deleting/resizing a partition on the drive

You can face these few common issues with an external hard drive. Does this mean that you cannot trust Western Digital My Passport Ultra? Absolutely not- armed with the right tools for Western Digital My Passport Ultra external hard drive recovery, you can be sure of keeping your data safe and protected from any threat. This is where the need for free data recovery software comes in.

Deleted/Lost Data from Western Digital My Passport Ultra

Instead of worrying about your lost data or spending a lot of money and time in Western Digital Hard Disk Recovery, you can simple choose the most efficient and simple solution for Western Digital My Passport Ultra external hard drive recovery.

Wondershare Recoverit, as one of the most trusted tools for WD Hard drive Recovery, is what can help you get back your data without too much effort and time. You can use it for Western Digital My Passport Ultra external hard drive recovery on delete, lost, damaged, corrupt and formatted data. Just follow the steps as given ahead.

Powerful WD MyPassport Hard Drive Recovery Software

• Recover lost or deleted files, photos, audio, music, emails from any storage device effectively, safely and completely.
• Supports data recovery from recycle bin, hard drive, memory card, flash drive, digital camera and camcorders.
• Supports to recover data for sudden deletion, formatting, hard drive corruption, virus attack, system crash under different situations.

Step 1 Download Wondershare external hard drive data recovery tool to your Windows computer ,and connect your WD external hard drive to your pc.

. Choose Start Run and type cmd. Create a directory/folder named AdobeCreativeCloudCleanerToolWin and then copy the downloaded file in it. Click the following link to download the Adobe Creative Cloud Cleaner Tool for Windows:. (Optional) If you're unable to connect to Adobe's servers, select Fix Host File from the table to repair your host files, and then click Cleanup Selected. The Cleaner Tool creates a backup of the hosts files (named hostsbkup) in the same directory, which you can revert to if a problem occurs.

Step 2 To recover deleted data from external hard drive, you can select the mode 'External Devices Recovery' to start the scan.

Step 2 Select the target device type and location, and here choose the WD external hard drive device.

Step 3 After confirming the lost files` location, click 'Start' to scan your WD MyPassport hard drive. If the initial scan can't find your lost data, you can switch to 'All-Around Recovery' mode which provides better recovery quality but takes relatively longer time to complete.

Step 4 Once the scan is complete, you can preview the files found from your WD Mypassport external hard drive. All files found through the scan will be displayed in the left panel, you can easily view them with 'Tree-View' or 'Files-View' (the files are organised by different filetypes), or you can even apply filters to the found files to help your find the desired ones.

Note: Please do not save the retrieved files to the same WD MyPassport hard drive, it`s better save them to a new storage device.

Video Tutorial on External Hard Drive Data Recovery

Tips for Western Digital Hard Drive Data Recovery

The Western Digital data recovery process described above works for a host of WD Hard Drive Recovery situations. However, prevention is always better than cure, and following a few simple things can help protect your data from being lost/deleted in the future:

• Always backup the data in your hard drive to some other location.
• Do not interrupt or disconnect the hard drive when it is copyied to/from your PC or any other device.
• If you lost/deleted any files on the hard drive that you need, avoid adding/writing any more data on it before you perform Western Digital data recovery, as it decreases your chances of file recovery.
• If your PC is infected with a virus/Trojan, then do not connect the Western Digital My Passport drive to it. Doing so will infect and possible damage the files in the hard disk.

Keeping these simple things in mind will help you prevent the need to perform Western Digital data recovery. You can get this free data recovery software for Mac as well, use Wondershare Recoverit for Mac for Western Digital hard disk recovery with the same amazing results. Now that you know the best method for WD hard drive recovery- you can be sure that the data on your external hard drive is safe no matter what the situation may be!

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